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    FAQs

    1. What is your Payment ?

    For payment, we accept Paypal,if you do not have Paypal account,pls ask your friend to help you.

    2. What about customs and duties?

    All orders are subject to normal import duty, taxes and customs clearance charges in the destination country. International shipping duties and taxes are the customer's responsibility; Customs policies vary widely from country to country; you should contact your local customs office for further information.About the item value, if you want to make it lower avoid VAT,pls contact us,we will on the buyer side to solve this problem.

    3. How to track my order online?

    Once your order has shipped, a Shipping Confirmation email is sent to you with the tracking website and the tracking number. You can use this tracking number to track your order via the carrier's tracking site.

    4. What is the processing time and delivery time for my order?

    We Will Ship out the item within 36 hr with careful package after the processing time .and it takes about 3-10 days if the stock running out. the delivery time will be 7-15 days.

    5. How will you package my goods ? Is it safe for them to reach me?

    We use new packing box which is much more stiff and secured. It will protect the carbon products from the possible violently throwing and pressure during the shipping progress.